Overview

AVL is an approved Microsoft business partner, providing comprehensive expert management of a range of Microsoft business servers. These include Microsoft Exchange, Microsoft Sharepoint, Microsoft CRM and Microsoft Dynamics AX.

By managing these servers for you on the cloud, we offer SMBs the same high level of corporate automation enjoyed by enterprises, and offer enterprises the opportunity to invest their administrator resources in other areas while we take care of server administration.

Small businesses using AVL Managed Microsoft services can enjoy the use of the most advanced business tools on the market, with no upfront investment in server hardware or software.

All plans are charged per user, so you can start small, with as few as one or two users, and add more as required.

Larger companies or enterprises can benefit from AVL’s Managed Microsoft services

by getting the best of Microsoft’s collaboration products with no set up*, installation or upfront investment in server hardware or software.  You enjoy the benefits while we handle all technical, management and troubleshooting issues, leaving your support staff to deal with more impotant matters.

For pricing information and a more detailed description of the service, please click on the items below:

• Managed Microsoft Exchange
• Managed Microsoft CRM
• Managed Microsoft Sharepoint
• Managed Microsoft AX

*   Setup of the service is free of charge when committing to 3 months or more. Please see pricing section for more info.

Managed Microsoft Exchange

An approved Microsoft business partner, AVL’s Managed Microsoft Exchange is a service that is run in the cloud, and maintained by AVL’s experienced IT team.  The Managed Microsoft Exchange Service allows you to enjoy the software benefits of Microsoft Exchange without putting strain on your own technical staff.

What you get – benefits of Managed Microsoft Exchange

• Synchronized calendars with co-workers located anywhere
• Workflow and co-worker information sharing capabilities
• Single sign-in for supported applications
• Built in DLP data loss prevention
• Outlook email access from browser, mobile phone, tablet or desktop, wherever you are
• An efficient working environment that automates manual tasks
• Large mailboxes
• Automatic archiving and policy-based retention
• Email content analysis tools to store and audit data
• Sharepoint integration
• An easy to operate management panel for creating mailboxes, granting permissions and allocating storage
• 24/7 support

What you don’t have to worry about – AVL’s included services

• Exchange server installation and setup
• Allocating sufficient disk space
• Avoiding mail server blacklisting
• Server optimization and management
• Email backup
• Protection against viruses and malware
• Server infrastructure issues – power failures, disk crashes, internet connection etc.

Managed Microsoft Exchange Pricing

Pricing is calculated on the basis of three variables; the number of servers, managed services (optional) and the number of licensed users.

1. The number of servers you require is determined by the number of users, number of transactions and amount storage your organization needs. It ranges from $150/month for a single server for up to 10 users, to $1000 for 3 servers serving and up to 100 users or more.
2. The managed services fee is based on the number of servers running the product, at a flat rate of $125 per server. For more information, see Managed Cloud Services
3. User licensing is a flat fee of $2.50 per user. 

To learn more about AVL fully hosted Microsoft Exchange service, contact us today.

Note: setup of the service is free of charge when committing to 3 months or more.

Managed Microsoft CRM

Microsoft’s Dynamics Customer Relations Management is the most advanced CRM system on the market with social monitoring and analytical functions, application integration, extensibility, marketing tools, personalized service and high-powered sales productivity capabilities.

With AVL, you can enjoy all the benefits of a Microsoft CRM without the costs and work associated with its set up and management.  In line with AVL’s customer service policy, we provide a complete cloud service in which we set up Microsoft Dynamics for your company.  We perform the setup and maintenance, install patches and upgrades and otherwise look after your CRM environment, leaving your team to enjoy the benefits. You don’t need a system administrator when you use our managed Microsoft CRM, so you can allocate your resources elsewhere.

What you get – benefits of AVL’s Dynamics CRM

• Industry leading software tool for managing customer relations
• An XRM (Anything Relationship Management) platform
• Built-integration with Skype, Outlook mail and calendar and Lync
• An accelerator to boost your customer service capability
• Case management
• Marketing campaign management
• Powerful workflow
• You can configure it as a customer club, for event management, customer complaint management, helpdesk, non-profit contributions and more
• 24/7 support

What you don’t have to worry about – AVL’s included services

• Dynamics CRM server installation and setup
• Server security – our servers are secured by industry standard security measures
• Scaling – maintaining the same fast response rate as you increase the number of users, without loss of performance or sharp increase in budget
• System maintenance tasks – we perform these so you don’t have to
• Server optimization and management
• Backups of your CRM database
• Protection against viruses and malware
• Server infrastructure issues – power failures, disk crashes, internet connection etc.

AVL’s managed Microsoft Dynamics CRM provides an excellent CRM infrastructure for a fixed monthly cost.  We offer CRM products to companies of any size – from small teams and SMBs to large scale corporations, all can benefit from AVL’s unique Microsoft CRM service.

Comparison of Self Managed vs. Fully Managed MS CRM

(Data Table Coming Soon)

Managed Microsoft CRM Pricing

Just like AVL’s other Microsoft products, the Managed Microsoft CRM service is charged on the basis of three variables; the number of servers, managed services (optional) and the number of licensed users.

1. The number of servers you need is determined by the number of users, number of transactions and amount storage your organization needs. It ranges from $150/month for a single server serving up to 10 users, to $1000 for 3 servers serving up to 100 users or more.
2. The managed services fee is based on the number of servers running the product, at a flat rate of $125 per server. For more information, see Managed Cloud Services
3. User licensing is a flat fee of $2.50 per user.

To learn more about AVL fully hosted Microsoft Exchange service, contact us today.

Note: setup of the service is free of charge when committing to 3 months or more.

Managed Microsoft Sharepoint

Microsoft Sharepoint is a central hub for business content.  It allows co-workers and business partners to share information much like social networks allow groups of friends to interact and share their experiences.  Microsoft Sharepoint is a collection of integrated business tools that includes internal site or portal building and management, data analysis, policy and procedure distribution, learning aids and more. It runs on Windows Server and integrates into Microsoft’s IIS web server.

Benefits of Sharepoint

Microsoft’s Sharepoint has been designed to integrate with external software such as ERP and CRM systems and improve collaboration between members of your team.  Sharepoint 2013 has taken this already-proven efficiency tool a stage further and now facilitates the safe and rapid sharing of Office documents with colleagues, customers and partners, sharing of questions, answers and ideas, compatibility with mobile devices, and synchronizing with your desktop.

What you get – benefits of AVL’S Managed Cloud Sharepoint

• Lowered infrastructure costs
• Transparent collaboration across geo locations
• Reduced risk via a robust cloud infrastructure
• Archiving functions keep information available
• Development of apps and distribution across private or public networks

What you don’t have to worry about – AVL’s included services

• Acquiring, installing and managing servers
• Ongoing software maintenance such as version upgrades, disk usage, backups and system optimization
• Guidance and instruction on Sharepoint applications
• All potential technical issues

For smaller companies who do not have the expertise or staff to manage their own servers, AVL can provide “Microsoft Sharepoint as a service”to significant financial benefit.

Enterprises who wish to improve their operational efficiency, reduce risk and manage a tighter budget can achieve these targets by replacing in-house Sharepoint server management and its variable budget, with a fixed amount every month.

Managed Microsoft Sharepoint Pricing

Managed Microsoft AX

Microsoft Dynamics AX is an ERP system that supports a number of administrative and operational processes. These include HR, supply chain management, retail and financial modules and it is widely recognized as one of the best enterprise resource planning solutions on the market.

Benefits of Using Microsoft AX

• Built-in industry-specific solution functionality such as manufacturing, retail, public sector and professional services
• Built-in key performance indicators (KPIs), benchmarking and data visualization
• Built-in localization for countries across the world
• Built-in lifecycle management tools such as diagnostics, code analysis and code migration

Managing the system infrastructure requires readily available and knowledgeable administration staff to ensure this critical system is running correctly day and night.  Many companies just don’t have the in-house expertise or budget to manage the servers well enough to ensure continuously high performance.  There are also considerations such as up-front expenses such as server hardware and software which can impact budgets considerably.  This is why AVL offers companies of all sizes a fully managed Microsoft Dynamics AX Solution.

What you get – benefits of AVL’s Managed Microsoft Dynamics AX

• Hosting the Dynamics AX software on cloud servers
• Server management including adjustments to the operating system, disk space etc.
• All Dynamics updates, upgrades and patches issued by Microsoft

What you don’t have to worry about – AVL’s included services

• Infrastructure maintenance, upgrades and management
• Up-front fees as charges are fixed per user per month
• Local networks:  Users can enter the system from any location using secure authentication

Managed Microsoft Dynamics AX Pricing